Building a good place to work. Not Utopia.

Tribe studioIn a market where good jobs are at a premium, it’s been surprising that so many of our recent job applicants have been strikingly unprofessional. Actually, self-focused might be a better description. Confused, maybe, about the way business works.

My small company is in the process of interviewing for a new staff accountant. At Tribe, as in most ad agencies, that’s the position that truly requires a buttoned-up personality.  The writers and art directors and other creative types here can get away with being a little flaky or free spirits, but not the person we’re trusting to add up the money and pay the bills.

We had one highly recommended applicant decline a phone interview because she was “busy running errands all day.” Another spent much of her interview explaining how she really needed a company that understood where she was in her life and “what she needed in terms of life balance.”

It’s true; Tribe does support work-life balance. Our company purpose is To Make Life Better, and part of that is supporting our employees in enjoying better lives. We generally don’t work long hours or weekends, we bring in a company-paid healthy lunch several days a week and we have a meditation room that gets a good bit of use. We host an annual company fitness competition and allow employees to use up to five work hours a week for exercise. In the spirit of balance, we also keep wine and beer cooling in the fridge and will often share a late afternoon sip of something as we’re finishing up work.

But that often seems to be misinterpreted by outsiders to mean that work comes second. It doesn’t. Tribe is a business. The first obligation of any business is to make money. If a company doesn’t make money, it won’t be in business for long. If it goes out of business, all those employees have to go, too. (And having a job remains a pretty important part of that coveted work-life balance thing.)

We make money by doing good work for our clients, over and over again, consistently. We do good work by hiring people who are very, very good at what they do. There is not one person at Tribe who doesn’t perform at an extremely high level. To do that, day after day after day, requires a level of professionalism that doesn’t put business obligations or opportunities second in line to running personal errands.

I hope Tribe is a great place to work. I believe it’s smart business to support our employees in living good lives as well as in doing good work. But Tribe would be a much less satisfying place to work without the passion and dedication that makes us all proud of what we do.

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8 responses to “Building a good place to work. Not Utopia.

  1. Pingback: Building a good place to work. Not Utopia. « Free Hosting News

  2. While it sounds like Tribe does a lot to create a positive work environment, I don’t know that these elements create work-life balance. Real work-life balance comes from flexibility to manage life demands. Avoiding long working hours or weekend working is great, but do employees have flexibility in when and where they work? That being said, job applicants need to understand that the business has priorities as well, and if employees and organizations can’t see eye to eye on priorities, you will end up with a problem.

    • You’re right, Matt. Flexibility to deal with other life priorities is key to work-life balance. That’s why I’m so keen on people starting their own companies, which is one of the best ways to create that flexibility.

  3. the idea of a pleasant workplace is to encourage employees to do their best.

  4. Hey, I read a lot of blogs on a daily basis and for the most part, people lack substance but, I just wanted to make a quick comment to say GREAT blog!…..I”ll be checking in on a regularly now….Keep up the good work! 🙂

    – Marc Shaw

  5. I dont know If I said it already but …Excellent site, keep up the good work. I read a lot of blogs on a daily basis and for the most part, people lack substance but, I just wanted to make a quick comment to say I’m glad I found your blog. Thanks, 🙂

    …..Frank Scurley

  6. Hey, I found your blog while searching on Google. I have a blog on online stock trading, I’ll bookmark your site.

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